We were initially turned off that it was Windows based however this has turned out to be a HUGE benefit. After a series of non-starter with other brand name phone systems we stumbled across 3CX. We have been using 3CX Phone System Professional Edition for almost 3 years now. As long as you have DATA services or WIFI, your extension is fully functional anywhere you travel worldwide. You can also load an app to your IPHONE or ANDROID for 3CX. We also created RING GROUPS allowing to dial an extension like 72535 (SALES) which would ring all the sales staff.Įveryone liked the ease of picking up others calls, transferring calls, transferring to voice mail and more. Within the day, every employee had a dedicated extension assigned that can be linked to their mobile phone (if they want).
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With a single IP based SIP, we are able to hold up to 16 simultaneous calls! It also piggy backs on the TCPIP network, so when moving to the new office, we did not have to run and install a single phone rj45 jack. The 3CX software based PBX system changed all this. At the time a fully enabled PBX system was simply not justifiable financially. Most of the employees had 3-4 line phone on their desks, and we would have a few wireless handsets available dispersed in the building.
We stopped wasting money on LANDLINES and chose 3CX as out internet phone PBXįor years we had 4 dedicated ATT land lines coming into the office.
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